Legal

Sub-processors

Effective date: 14 May 2026  ·  Last updated: 14 May 2026

This page lists third-party providers that may process personal data for AgentHeaven. Actual use depends on the customer's plan, selected routing mode, connected tools, and billing method.

Important: Self-hosted model routing and local memory/vector storage are operated by AgentHeaven on controlled VPS infrastructure. In that mode, prompts, source content, customer memory/wiki, and vector data are not sent to third-party LLM providers.

Current Providers

Provider Service Data processed Location / transfer Use case
Hostinger VPS hosting Agent runtime, application files, customer-specific logs and memory/wiki where deployed on Hostinger VPS Hosting region selected by AgentHeaven; EEA preferred where available Infrastructure for agent hosting and self-hosted components
DigitalOcean VPS/cloud hosting Agent runtime, application files, customer-specific logs and memory/wiki where deployed on DigitalOcean infrastructure Hosting region selected by AgentHeaven; EEA preferred where available; safeguards used for non-EEA transfers Infrastructure for agent hosting and self-hosted components
OpenAI Third-party LLM provider Prompts, session context, outputs, and limited business context sent when OpenAI routing is selected or needed May involve non-EEA processing; DPA and transfer safeguards apply Frontier-model reasoning and generation
Anthropic Third-party LLM provider Prompts, session context, outputs, and limited business context sent when Anthropic routing is selected or needed May involve non-EEA processing; DPA and transfer safeguards apply Frontier-model reasoning and generation
Self-hosted open-source models LLM inference controlled by AgentHeaven Prompts, session context, outputs, and customer memory/wiki processed on controlled infrastructure Controlled VPS infrastructure; no third-party LLM provider receives the prompt in this mode EU-only or private model routing
Composio Tool integration / connector layer Connected-tool metadata, OAuth flow data, tool-call payloads, and action results depending on enabled integrations Provider locations and transfer safeguards apply Connecting agents to customer-approved tools
Cal.eu Booking Name, email, meeting time, meeting notes, scheduling metadata Provider locations and transfer safeguards apply Consultation booking
AgentMail Email / agent mailbox Email addresses, message content, headers, delivery metadata, agent email activity Provider locations and transfer safeguards apply Agent email, service email, support by email
Stripe Card payments and billing Billing contact data, payment metadata, invoices, transaction records; card data handled by Stripe May involve non-EEA processing; DPA and transfer safeguards apply Subscription payments
Google Analytics Website analytics Device/browser data, page views, approximate location, events, identifiers where enabled May involve non-EEA processing; consent and transfer safeguards required where applicable Website analytics, only when enabled after consent
Meta Pixel Advertising attribution Page views, lead events, browser/device data, advertising identifiers where enabled May involve non-EEA processing; consent and transfer safeguards required where applicable Ad measurement, only when enabled after consent

Independent Controllers (Informational)

The following parties act as independent data controllers rather than sub-processors of AgentHeaven, but are listed here for transparency because Customer personal data may flow to them in the course of providing the Service:

Internal Systems

AgentHeaven currently uses custom logs and local files for memory/vector storage on controlled VPS infrastructure. These are internal systems rather than third-party sub-processors, but they may contain session data, activity logs, customer memory/wiki, and vectorized representations of customer-specific business context.

Changes

We will give active customers at least 30 days' prior notice before a new sub-processor begins processing Customer personal data, except where a faster change is required to address a security risk, legal requirement, or provider outage, in which case notice will be given as soon as reasonably practicable.

Notice is given by email to the billing contact on file and by updating this page (with the new "Last updated" date at the top). Customers who prefer in-line notification can email info@agentheaven.ai with the subject line "Subscribe: sub-processor updates" to be added to a dedicated change-notification list.

Customers may object to a new sub-processor on reasonable data-protection grounds within the 30-day notice period as described in DPA §6.